Payment

Payment Policy

The Ordinary organizes its rules on currency, payment methods, and refunds in the following sections. This page applies specifically to theordinaryo.shop.

The Ordinary: currency and methods
For The Ordinary customers at theordinaryo.shop, this section explains currency and methods. About Credit/Debit Card

Our approach at The Ordinary to currency and methods
For The Ordinary customers at theordinaryo.shop, this section explains currency and methods. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryo.shop or 5612278864.

Our approach at The Ordinary to refunds and payment help
Customers using theordinaryo.shop can rely on the following The Ordinary guidance about refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

What The Ordinary customers should know about billing checks
The Ordinary publishes this billing checks guidance for customers using theordinaryo.shop. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

How The Ordinary handles secure processing
Customers using theordinaryo.shop can rely on the following The Ordinary guidance about secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryo.shop
Phone: 5612278864
Physical address: 587 E Cherry St, Evansville, Indiana, 47713, United States